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Top 5 KPIs to measure your online recruitment effectiveness

 

The importance of recruiters measuring their Key Performance Indicators (KPIs) to ensure goals are being achieved is crucial to an organisation's performance as a whole.  Once certain quantifiable goals have been identified, keeping an eye on your KPIs will help you confirm whether or not the work being carried out is actually achieving those set targets.

Some examples of recruitment KPIs are:

Top 5 KPI's Get Found - Having a fully functional recruitment website to be used as ‘the hub’ for all your candidate activities is critical. Maintaining visitors on your site and then progressing them through to perform an action such as registering or applying for a job should be the main purpose. There’s no point in investing in a cutting edge design if you don’t have specific calls to action or effective candidate journeys to encourage interaction at specific points throughout the site.
Potential ratio calculation: Number of unique users/Number of candidate registrations + applications 

Candidate Conversion – Of the number of candidates who applied online, who actually got considered by the hiring manager and placed? By measuring the quality of your applications against the number of those who progressed you can quickly see if what you’re doing is providing you with the required level of candidate.
Potential ratio calculation: Applications source/Placement

Candidate Engagement – Encourage your existing candidates to return to your website. You don’t have to be continually working on getting new visitors. By measuring the percentage of those returning and interacting you can see if improvements have to be made to your site’s content or functionality. Potential ratio calculation: Existing user visits/New job alerts + applications

Candidate Attraction - There are now loads of really useful free online tools which you can use to help market your vacancies to the largest audience possible. And don’t forget there are also a number of job boards which are either completely free or giving away free trials so take full advantage of these. The more job boards you post on, the greater the opportunity for you to attract the right candidate. And are your job adverts or titles so attractive that they're being shared? Don't forget, attractive adverts go a long way. 
Potential ratio calculation: Number of Re-tweets + Refer a friend/Applications 

Social reach: Social networks are being used to communicate with candidates, but they can also be used as an additional channel to advertise your vacancies. And best of all, at the basic level they're completely free. It’s no longer necessary to spend thousands on those big print ads. You do need to measure which channel is the most effective to ensure what you’re doing is giving you the best return though.
Potential ratio calculation: Unique users/Number of general registrations + applications

By using the above methods, you can quickly identify if there any blockages in your online efforts and discover where improvements can be made. Are candidates falling off at any stage of the process? If your adverts are getting lots of views but the percentage of applications is low, you know you have to work on improving your adverts. Or if there is a lot of candidate activity on your website but only a few registrations then you'll need to look at the registration process. Is it too long? Not clear enough? The quicker you're able to identify any issues and resolve them the better for everyone involved.

Are there any others we’ve missed? Which KPIs do you use to measure your online recruitment?

Comments

This is really good information. It simplifies the jargon that can populate this area. 
 
Can we have one for the other side of the equation, clients? 
 
Brian
Posted @ Saturday, February 12, 2011 2:40 AM by Brian
Thanks Brian. Very interesting idea. Will have a look at that this week and let you know how we get on.  
 
Jonathan
Posted @ Monday, February 14, 2011 3:33 AM by Jonathan Gordon
This is the most annoying post ever! KPIs, not KPI's. 
 
Plurals don't need an apostrophe!
Posted @ Thursday, December 15, 2011 12:06 PM by Charlene
Thanks for pointing this out Charlene! I've edited the post appropriately.
Posted @ Friday, December 16, 2011 3:17 AM by Ailsa Partridge
Great tips, I really inspired and would like follow it. Thanks for sharing nice resource.
Posted @ Saturday, April 06, 2013 5:29 AM by Custom Mobile Application Development Company India
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