When it comes to picking new recruitment software, it's important to make the most informed choice possible. We've put together a blog post covering everything you need to think about to make the whole process that wee bit easier. Here's our guide...
It's a Long-Term Investment
That's the first thing to note: you're buying for keeps. Hopping between recruitment agency software providers isn't a scalable or reliable solution. So, evaluate the software provider, not just the software. Does this company have a convincing road map? What improvements have they got lined up? Have they delivered on promised innovations in the past?
Think about, too, how the software will integrate into your recruitment agency. Go into the specifics and imagine what it would look like day in, day out. What are the pros and cons? Dig deep here and consider every potential application for the software.
What Sort of Expertise Does the Company Have?
There are plenty of software solutions for the recruitment marketplace. But, not all of them are designed with recruiters in mind. When researching a potential software provider, ask yourself: Who designed the solution? Do they have relevant expertise? What do their current clients say about the software? Determine the credibility of the provider early on, and if in doubt, simply book a demo and see what the software can do first hand.
It’s important to make sure the company you select will work alongside you and help you use the software effectively. The support they offer is perhaps one of the most important things to evaluate when considering partnering up with a software company.
At Firefish Software, 1 in 5 questions that come through to the support desk are technical. The other four? They’re all recruitment related. So, it’s important, too, to find a software company that knows the recruitment industry well. This is especially true when it comes to future developments. The software has to remain relevant to the ever-changing recruitment industry.
How Scalable is the Solution?
Don't just buy a recruitment software solution with your current needs in mind. You need to do a little bit of future gazing, otherwise you could be stuck with software that no longer fits as your recruitment agency grows. Does the product have an upgrade path, for example, that provides you with any extra functionality you may need in the future?
Most recruiters will want software that's as easily accessible as possible. So, when they are out of the office or at a conference, or they need to call a candidate out of hours, they are always just a click away from the information they need. Make sure you pick software that's 100% cloud based.
What Does the Contract Look Like?
Often, software contracts are long, and most providers expect a minimum commitment of one year. But some companies give complete flexibility to let you work with a monthly contract and only four weeks notice. That's an important thing to keep in mind, especially when thinking about scaling your agency. Remember that as your agency grows, recruiters will come and go. So, if you do get caught in an annual contract you could end up paying for software licences you no longer need.
How Do You Get Your Data Back?
Now, not all relationships work out do they? Sadly, there might come a point where you and your recruitment software provider go separate ways. Keep this in mind and read the contract carefully before you sign anything. Some software providers will opt you in to another annual subscription. Be certain about your timeframe and make sure you don't get stuck with a commitment you'd rather opt out of.
Another important consideration is your recruitment agency's data and whether there's a fee for getting your data back. We know your database is the lifeblood of your business, so don't get caught up in a contract that's hard to get your data out of.
That's it then, your guide to buying the best recruitment software to run your agency. My final tip? Ask lots and lots of questions so that you're sure, before you sign or agree to anything, that it's the right choice for your agency and its needs, both now and into the future.
About the Author: Wendy McDougall is the CEO of Firefish Software. With just under 20 years experience in the recruitment industry, Wendy is on a mission to inspire the next generation of recruiters and help challenge the traditional recruitment agency model of doing things. In her spare time, you’ll find her enjoying some down time with the family, playing squash and feeding her inner geek with all the latest technology!