I admit, when I started in recruitment I was expecting money, Moët and Manolos. But I realised quickly that in order to make that a reality, I was going to have to adjust my expectations.
Chatting with some of my recruiter friends, I found that we got into the industry for similar reasons. The girls thought they’d be prancing about in fancy clothes and going for fabulous lunches, and the boys....well, they thought the same! If I could step back in time, here’s the advice I’d give us about our top three misconceptions:
Easier said than done though, I know! Here’s how to make it happen: know your figures. What are your ratios like: call to vacancy, CV to interview, interview to placement? What’s your average invoice value? How much do you need to bill to make the commission you want? How many placements will that take? Knowing this will help you understand the process and make more money; and your manager will love you!
It’s hard to keep yourself motivated if you’re having a tough week (or month). I stuck a list of things I wanted on my fridge, and at the end of every month I’d tick off the treats that I could buy from my commission. Having something visual gave me that push if I found my motivation wavering.
Recruitment is not a 9-5 job, you need to be flexible. Sometimes you’ll have to interview out-with office hours. If you want to be recognised as an expert in your specialist sector, you’ll need to get out there and attend events. However, if you find that you’re working 20 hour days, 7 days a week, something’s gone wrong.
You’ve got loads to do: sales calls, reviewing applications, meeting clients, interviewing candidates....and that’s not even half of it!
Set yourself a time management plan and stick to it. Now and again something will crop up that needs urgent attention, but before you rush in, think whether that task is going to make you money. It won’t? Do it later. Get the best out of your software – if you can view potentially suitable candidates or search for possible clients, step away from the spreadsheets!
If you’re strict from the start, you’ll be amazed at how often you get away on time compared to your less organised colleagues.
In order for a client to grasp the complexity of your role, and so that you both know exactly where you stand, why not put a service agreement in place for each position you work on? They’ll see the number of tasks that you carry out on their behalf, and it’s a great negotiation tool – if there are certain aspects of the service they don’t want, take them out and review your rate accordingly.
So, were my expectations realistic? Yes and no. It wasn’t immediate. It took learning, organising and educating, but I got there. Was it worth it? Absolutely!
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